Employment Opportunities 2018
Please submit your application (by mail or in person) to:
Lake Michigan Carferry
Attn: Human Resources
701 Maritime Drive
Ludington, MI 49431
You may also fax your application to 231-843-4558 or scan to firstname.lastname@example.org.
Thank you for your interest in becoming a part of the Big Ship, Best Crew!
Customer Service Departments
*Customer Service Associate- These shipboard positions work as a team to provide food/bar service while giving great customer service. Customer Service Associates work together to ensure that all food is served in an attractive, sanitary and timely manner. Whether prepping food in the Badger Galley, operating the cash register or maintaining passenger areas while supplying excellent customer care, our Customer Service Associates are the best! To be a part of this team, applicants must enjoy customer interaction and have the ability to multi-task. Prior retail experience is a plus, but not required.
*Housekeeping Associate- This shipboard position is responsible for keeping all general passenger areas clean, monitoring secondary passenger areas, cleaning passenger staterooms and occasionally assisting other departments like the Gift Shop and Customer Service Associates. This position allows you to walk freely through passenger areas offering assistance when necessary and giving care and comfort to passengers throughout the voyage. If you can work independently, stay on task and take pride in your work, this job is for you!
*Entertainer/Host- This shipboard position is responsible for the daily passenger entertainment that is offered aboard the Badger. Entertainers must have the ability and confidence to interact with a diverse group of people of all ages. For many passengers, playing a rousing game of Badger Bingo is the hi-light of their trip! We invite Entertainers to bring their talents to the job whether it’s juggling, musical talent, card tricks or telling a good story.
*Night Cook- This shipboard position works independently to prep food for the day shift and provide nighttime meals for the crewmembers who live onboard the Badger for the entire season. For the crew, “What’s for dinner” is sometimes the hi-light of their day, so we encourage our cook’s to bring their favorite recipes and baked goods to the table! Additional responsibilities include baking, stocking and cleaning the galley areas. Must have prior cook/baking experience.
*Day & Night Prep Cooks- This shipboard position assists the lead cook in preparing, serving and presenting passenger crew food. They prepare cold and hot food items in large quantities. Additional responsibilities include but are not limited to unloading ship supplies, maintaining on-board stock and cleaning galley areas. These positions are often given opportunity to present a main course or baked goods to the crew. Prior cooking/baking experience including working a flat grill is preferred.
*Dishwasher- This galley position works with the food service team primarily to keep the galley spaces on the ship clean, which includes sweeping and mopping the crew dining areas and washing dishes that are used in the course of serving food to passengers and crew. The Dishwashing job is a perfect entry level position with room for advancement, either within the galley staff of other departments.
*Gift Shop- Gift Shop Associates are the smile behind every sale in the Badger Boutique! This shipboard position is responsible for retail sales and merchandising in the Badger’s onboard gift shop. Gift Shop Associates ensure that all items are well stocked and inventoried. To work in the Gift Shop you must enjoy customer interaction and have the ability to keep stock neat, attractive and organized. Retail/Cashier experience is a plus.
*Navigational Housekeeper- This daytime shipboard position is responsible for maintaining the cleanliness of all navigational crew quarters (including assigned cabins). Crew areas are to remain sanitary and orderly condition to satisfy federal regulations, as well as provide a safe and comfortable living area to the navigational crew of both deck and engine departments. This position requires you to be a self-starter, have the ability to work alone and stay on task.
*Exterior Deck Attendant- This shipboard position works on the exterior decks of the ship and is responsible for ensuring that those areas are clean and suitable for passengers to enjoy. Responsibilities will include sweeping, cleaning deck chairs, stacking chairs, removing garbage and washing windows. The person filling this position will not live onboard. This people hired to be Deck Attendants are highly visible to our passengers and is often approached by passengers for directions, assistance and inquiries about the Badger. The person for this job must be customer oriented as to able to stay busy without supervision and have the willingness to learn the history of the Badger.
*Ordinary Seaman- An entry-level position in the Deck department. The OS performs deck department functions including line handling, deck maintenance, and fire/lifeboat/emergency duties. The OS can expect to live aboard the ship and stand a 4 hour watch, twice a day, 7 days per week during the sailing season of May to October. The OS is required to hold, or have the ability to obtain a USCG Merchant Mariner Credential and a Transportation Worker Identification Credential (TWIC). Benefit eligible after completing 90 day probationary period.
Engine Department (Career Path)
*Coal Passer- An entry-level position in the engine room. The coal passer assists the Fireman in operating and maintaining the ships boilers and conveyor equipment. The coal passer can expect to live aboard the ship and stand a 4 hour watch, twice a day, 7 days per week during the sailing season. The coal passer is required to hold, or have the ability to obtain a USCG Merchant Mariner Credential and a Transportation Worker Identification Credential (TWIC). Benefit eligible after completing 90 days of probationary period.
*PERMANENT JOB - 2nd Assistant Engineer- Supervises a watch. Under the direct supervision of the Chief Engineer and the First Engineer, assists by overseeing maintenance and operation of the boilers and related equipment to include close monitoring of boiler water chemistry. Must possess a valid MMC with proper endorsements, including 2nd Assistant Engineer of steam vessels of 7000 horsepower or greater, a valid TWIC card and Coast Guard issued Medical Certificate. Works full season from May to October. Assigned watch – 4 hours on/8 hours off 7 days a week. Eligible for benefits after 90 day probationary period.
*All onboard positions will be subject to a physical, drug screen and criminal records background check.
Auto Attendant- This shore position is responsible for the loading and unloading of passenger vehicles onto the Badger in the safest but fastest manner possible. The hours for this position are flexible. You can work mornings only, evenings only or both if you choose! Additional responsibilities include handling passenger’s baggage, assisting navigation during docking, the removal of garbage and recycling from the car deck, shore side maintenance and grounds keeping of LMC property.
Cardeck Security Officer- This shore position is responsible for monitoring and controlling access to the ship from the cardeck by all employees, passengers, and guests. Responsibilities include checking employee IDs as they come onboard, ensuring that only ticketed passengers are boarding the ship, and ensuring that no unauthorized vehicles or luggage are brought onboard. Security background is a plus but not necessary. Ability to be alert of all surroundings while maintaining a welcoming demeanor with people boarding is a must.
Chairlift Operator- This shore position is responsible for operating the Badger’s handicapped passenger lift. The principal duty of this person is to assist handicapped and elderly passengers on and off the lift and operating the controls that bring the lift up and down during boarding and disembarking. Chairlift Operators are required to be friendly and polite, is able to learn the fine details of operating a lift, and is capable of walking up and down stairs many times per day.
Ticketing and Reservations
Taking Applications Now. Interviews In Mid-April.
Ticket Agent- This shore position is responsible for processing tickets and answering passenger questions. Additional responsibilities include answering phones, making passenger reservations and issuing gift certificates. Excellent communication skills is a must for Ticket Agents as well as friendly and helpful. Cashier experience is a plus.
Reservations Agent- Possibly being the first voice that connects a passenger to the Badger experience, this shore position is responsible for taking telephone reservations in our reservation call center in Ludington. You must have excellent telephone skills and able to communicate clearly. Reservation Agents are trained to navigate the reservations system on computer, but general computer knowledge is preferred.
Wisconsin Shore Staff & Available Onboard Positions:
Lake Michigan Carferry will be hiring Manitowoc-based Auto Attendants, Cardeck Security Officers, Chairlift Operators and Ticket Agents for the 2018 sailing season as well onboard positions Cooks, Prep Cooks, Dishwasher and Customer Service Associates. (See Job Descriptions above). Coalpasser and OS positions available to qualified Candidates.