Employment Opportunities 2021
Customer Service Team:
The following onboard positions will work a schedule of 3 days a week, averaging 36-39 hours p/wk. Currently day shifts. All schedules will vary and include weekends.
Ideal candidates will commit to working from mid-May to mid-Oct. However, High School and College students are welcome to apply! We will work around your school schedule from June to August.
*Associates – Work to ensure customer’s safety and enjoyment. Tasks include, but are not limited to taking customer orders, register work, and maintaining cleanliness in the passenger areas. They supply excellent customer care throughout the crossing. Must enjoy customer interaction and have the ability to multi-task. Prior retail experience a plus, but not required.
*Food and Beverage – Under the supervision of the Food & Beverage Director, will work in the Badger Galley, Upper Deck Café and all areas where beverages are served. Ensuring the quality of food is prepared and served in an attractive, sanitary and timely manner. Will work closely with Customer Service Associates to meet or exceed the passenger’s overall sailing experience.
*Housekeepers – If you can work independently, stay on task and take pride in your work, this job is for you! Responsible for keeping all general passenger areas, secondary passenger areas, and passenger staterooms clean and orderly. This position allows you to walk freely through passenger areas offering assistance when necessary and giving care and comfort to passengers throughout the voyage.
*Entertainer/Host – Responsible for the daily passenger entertainment that is offered aboard the Badger. Entertainers have the ability and confidence to interact with a diverse group of people of all ages. For many passengers, playing a rousing game of Badger Bingo is the hi-light of their trip! We invite Entertainers to bring their talents to the job whether it’s juggling, musical talent, card tricks or telling a good story.
*Associates – The smile behind every sale in the Badger Boutique! Responsible for neatly stocking shelves, product inventory, retail sales and merchandising in the Badger’s onboard gift shop. You must enjoy customer interaction, and take pride in keeping the gift shop neat, attractive and organized. Retail/Cashier experience is a plus.
Galley (Kitchen) Team:
*Day Cook –The Galley Team work together to create a clean and positive environment in order to provide excellent meals to both the crewmembers and passengers. We encourage Cooks to bring their own style of cooking and recipes for meals and baked goods. Responsible for assisting Galley Manager in planning weekly menus, preparing, and presentation of food served; maintaining the highest standard of food quality and cleanliness. Assist with maintenance of Galley, dry storage areas and mess halls. Prior cook experience required.
*Night Cook – Works independently to provide an evening meal for the crewmembers and preps food for the day shift. Responsibilities include baking, stocking and cleaning galley areas. Must be self-driven, manage time wisely and have prior cooking experience including baking and cooking from scratch.
*Day Prep Cooks – Assists the Cook on duty in preparing, serving and presenting passenger and crew meals. Prepares cold and hot food items in large quantities. Responsible for unloading ship supplies, maintaining on-board stock and assist Galley Team with cleanliness of galley areas and equipment. Prep Cooks are often given opportunity to present a main course or baked goods of their choosing to the crew. Prior cooking/baking experience including working a flat grill is preferred.
*Galley Utility – Responsible for proper cleaning of all kitchen equipment and utensils. Monitor the proper water temperature for the wash and rinse sinks. Maintains proper storage of all pots, pans and kitchen utensils. Provide meal set up for mess halls; keeping condiments, cups, silverware and napkins well stocked. Assist with loading and stocking ship supplies. This is the perfect entry level position with opportunity to transfer to another department after first season.
Qualified Member of the Engine Department (QMED) - will work aboard the SS Badger as a Fireman. Candidates must possess a Merchant Mariner's Credential with QMED (Fireman/Oiler/Watertender) endorsement, a current Medical Certificate and a valid TWIC card. QMED will expect to live aboard and stand a 4 hour watch, twice a day, 7 days a week during the 2021 sailing season (mid-May through mid-October) Competitive wages, OT hours available and benefit package after completing a 90-day probationary period. Mandatory Pre-employment physical, drug screen and background check.
AB - Under the direction of the Mate on watch, the AB is responsible for assisting with supervising the deck crew. Assists in loading and unloading the ship as well as performing deck maintenance and other projects as required. Experience in line handling and winches a plus. The AB can expect to live aboard the ship and stand a 4 hour watch, twice a day, 7 days per week for the 2021 sailing season (mid-May to mid-Oct). Candidates must possess a Merchant Mariner Credential with AB-Unlimited endorsement, a current Medical Certificate and a valid TWIC card. Mandatory physical, drug screen and background check. Eligible for benefits after completing a 90 day probationary period. EOE
*All onboard positions will be subject to a physical, drug screen and criminal records background check.
Taking applications now. Interviews in mid-April.
*Auto Attendant- This shore position is responsible for the loading and unloading of passenger vehicles onto the Badger in the safest but fastest manner possible. The hours for this position are flexible. You can work mornings only, evenings only or both if you choose! Additional responsibilities include handling passenger’s baggage, assisting navigation during docking, the removal of garbage and recycling from the car deck, shore side maintenance and grounds keeping of LMC property.
Cardeck Security Officer- This shore position is responsible for monitoring and controlling access to the ship from the cardeck by all employees, passengers, and guests. Responsibilities include checking employee IDs as they come onboard, ensuring that only ticketed passengers are boarding the ship, and ensuring that no unauthorized vehicles or luggage are brought onboard. Security background is a plus but not necessary. Ability to be alert of all surroundings while maintaining a welcoming demeanor with boarding passengers is a must.
Chairlift Operator- This shore position is responsible for operating the Badger’s handicapped passenger lift. The principal duty of this person is to assist handicapped and elderly passengers on and off the lift and operating the controls that bring the lift up and down during boarding and disembarking. Chairlift Operators are required to be friendly and polite, is able to learn the fine details of operating a lift, and is capable of walking up and down stairs many times per day.
*All Auto Attendant applicants will be subject to a background check and preemployment drug screening.
Ticketing and Reservations
Taking applications now. Interviews in mid-April.
Seeking applicants who are available to work from mid-May to mid-Oct for these positons.
*Ticket Agent- This shore position is responsible for processing tickets and answering passenger questions. Additional responsibilities include answering phones, making passenger reservations and issuing gift certificates. Excellent communication skills is a must for Ticket Agents as well as friendly and helpful. Cashier experience is a plus.
*Reservations Agent- Possibly being the first voice that connects a passenger to the Badger experience, this shore position is responsible for taking telephone reservations in our reservation call center in Ludington. You must have excellent telephone skills and able to communicate clearly. Reservation Agents are trained to navigate the reservations system on computer, but general computer knowledge is preferred.
*All Ticket Office and Reservationists will be subject to a background check and preemployment drug screening.